In March 2015, the Member Services Department at Legal Resources was awarded a Silver Stevie® Award in the Front Line Customer Service Team of the Year category at the ninth annual Stevie Awards for Sales and Customer Service. Building on last year’s bronze award in the same category, this year’s Stevie Award winners are the highest rated in the history of the awards. The Stevie Awards are the world’s top sales, business development, contact center and customer service awards. Legal Resources is the only provider with a Member Services Department that utilizes certified paralegals to assist members. Certified paralegals are able to use their skills to help callers navigate through the complex issues they are facing and help them connect with a lawyer to serve them.
“Our dedicated team works very hard to make sure that all of our members’ needs are met. I am pleased that our Member Services Department was recognized again for their continued efforts in helping our members handle stressful legal situations.”
-Jerry Meyer, Vice President of Marketing